Featured Department: Inland's R & D

The R&D department is driven by Inland’s commitment to innovation. We go all-out to offer you unique products and branding options. The R&D group works closely with suppliers and customers to form strong relationships which help us develop technology that is best suited for your needs.
Many large corporations are reducing their in-house departments, focusing on the processes that are most valuable to them. Inland is family owned, so we don’t have to limit our options to meet corporate budgets. We focus on what’s most valuable to you – our customer. Either way, cutting R&D wouldn’t be an option, this department focuses solely on your needs and desires, and that is too important. One of the coolest things about Inland is that we aren’t afraid to stray from standardized processes to pursue a unique label process, offering a label that works best for your product. Our relationships with vendors and suppliers allow us to utilize their equipment for testing and analysis, enabling us to provide you with cutting edge technology.

Communication with your National Account Manager is an important first step. They are here to listen to your needs and help you improve your label processes and efficiencies. They make sure your needs are communicated and followed through with the results you want. Your NAM has the advantage of having direct contact with our in-house chemist. Having an in-house chemist as a member of our R&D group is a valuable resource for you when it comes to research and development. We can give your product individual attention without relying solely on vendors.

For our R&D group, continuous improvement is not just an idea, it’s an action. Inland has had great success with innovation, but we also continually update and improve the processes we already do. Unlike other suppliers who simply ship labels and leave the rest to you, we have on-site technicians that go to your facilities to analyze your processes. They understand the ins and outs of your labeling equipment and are there to help you become more efficient and cost effective. Our technicians come back with effective insights from your labeling lines, giving us the best opportunity to formulate solutions to your specific issues. This service is awesome for many reasons. You get peace of mind knowing your labels and equipment are running smoothly. We get valuable feedback from our technicians, providing opportunities for improvement and future innovations, which brings the process full circle back to our R&D team and your NAM.

We make sure our labels run great on your labeling lines, while ensuring your product looks great on the shelf.